Please review the Settlers Motor Lodge terms and conditions for accommodation:
Cancellation/Refund Policy
A credit card number is required to secure all bookings. If a credit card is not available, then a deposit of $50 is required. If you do not cancel your booking with us and you fail to arrive, we will debit your card for 1 night’s accommodation, or retain your deposit.
The following conditions apply to this:
Cancellations made up to 7 days before the booked date incur no charges. Thereafter, a proportion of the deposit may be retained. Cancellations with less than 48 hours’ notice may result in the total amount for the booked accommodation being charged. However, if we have retained some or all of your deposit and we refill your room, then we will refund your deposit minus $10.00 admin fee.
Group Bookings
Group bookings are required to pay 10% deposit of the expected total spend and are required to give 30 days’ minimum notice to avoid forfeiture of your deposit as it is very difficult for us to on-sell a large amount of rooms at short notice. If we do on-sell the rooms then we would refund your deposit, less $10 admin fee.
Overdue Accounts
Payment for all accommodation must be made in full on arrival (if not already done so). Overdue/recovery charges may be made if your account is not paid on time unless credit/invoice facilities have been arranged.
Check In/Check Out Policy
Check In time is 2pm on day of arrival and Check out is prior to 10am on day of departure. Early Check In and/or Checkout are by arrangement only. Please take note of office hours if you intend to leave early, as it may be appropriate to check out the night before. Keys can be left in the After Hours key drop in the motel reception door.
Smoking Policy
All our units are designated Non Smoking. If you do smoke in the room, then you may be charged appropriate cleaning and loss of income charges. We do have undercover areas outside your room with pots for smoke butts to be placed.
Cooking Odiferous Foods
All our units have cooking facilities but we do not permit odiferous foods to be cooked. This includes raw fish and curried meals. These smells permeate into bed linen, curtains and drapes and in some instances rooms can not be occupied for up to a week. Cleaning charges and loss of income will be charged to guests’ credit cards in these instances.
Pet Friendly
We allow small to medium sized dogs in the units as long as they are supervised at all times and have their own beds on the floor. Cats are permitted as long as they are caged. We ask guests to respect other guests’ privacy and quiet enjoyment by keeping their animals under control, including noise control, at all times. Dogs are permitted to be exercised on a leash in the grassed areas behind the units, however, all dog faeces are to be removed and placed in the rubbish bins beside reception. If you require rubbish bags for this purpose please ask at reception. We charge $20 per night per animal for the privilege of allowing animals in and around the property. No animal is permitted on the beds or in the showers nor are they permitted to be left unattended in the units. Any damage or additional cleaning required will be charged to your credit card.
Minimum Stay/Peak Periods
We reserve the right to accept reservations that are subject to a minimum stay over peak periods. A request to reduce the length of stay on an existing reservation may result in the reservation no longer being accepted.
General Rules
We do not allow parties or gatherings in units, as this often results in damage to rooms, or causes disturbances to other staying guests.
